Among high-earning shoppers, 55 percent use digital payments to complete their transactions After a slow start, consumers are increasingly using mobile wallets to pay for purchases both online and in-store. That said, some demographics are using the technology more than others Regardless of whether they are shopping in-person in brick-and-mortar stores, or are shopping online, consumers are turning to mobile wallets more often to complete their transactions. That said, these digital apps and platforms such as Google Wallet, Apple Pay, and PayPal aren’t limited exclusively to transaction completion while shopping. …
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Consumers are using their mobile wallet more, but prefer plastic
While shoppers may be increasingly using their phones to pay, their cards are still a preferred method. Consumers have been using mobile wallet transactions to an increasing extent, but even among those who have been using their phones to pay, many still prefer using a debit or credit card, according to the results of a recent JD Power report. The report was based on a survey of 3,588 retail bank customers across the United States. The mobile wallet survey was conducted between the first quarter of 2021 and the third…
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